Privacy Policy

Effective Date: [INSERT DATE]
Last Updated: [INSERT DATE]

1. Introduction

BLANK ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PMS platform (the "Service").

This Privacy Policy applies to all users of our Service, including healthcare practitioners, clinic staff, and patients whose information may be processed through our platform.

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

  • Name, email address, phone number
  • Professional credentials and license information
  • Clinic/practice information
  • Billing and payment information
  • Profile preferences and settings

Patient Health Information (PHI):

  • Patient demographic information
  • Appointment schedules and notes
  • Treatment records and clinical notes
  • Billing and insurance information
  • Communication records

Usage Information:

  • Login credentials and authentication data
  • User preferences and settings
  • Support communications and feedback

2.2 Information Automatically Collected

Technical Information:

  • IP addresses and device identifiers
  • Browser type and version
  • Operating system information
  • Log files and usage analytics
  • Cookies and similar tracking technologies

Service Usage Data:

  • Features accessed and time spent
  • Click patterns and navigation paths
  • Error reports and performance metrics
  • Security and fraud prevention data

3. How We Use Your Information

We use the collected information for various purposes, including providing and maintaining our Service, processing transactions, communicating with you, and improving our platform. We are committed to using your information in compliance with applicable healthcare regulations and privacy laws.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, access controls, and regular security assessments.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@tandem.health
Address: [INSERT ADDRESS]

This privacy policy is subject to updates. Please review it periodically for any changes.