Security & compliance
you can trust
Your client data is protected by bank-level security and Australian privacy compliance. Built for healthcare professionals who demand the highest standards.
Certified and compliant
Meeting the highest standards for healthcare data protection
Australian Privacy Act
Full APP compliance
AHPRA Standards
Health practitioner requirements
ISO 27001
Information security management
SOC 2 Type II
Third-party audited security
Comprehensive security architecture
Multi-layered security protects your practice and client data at every level.
256-bit Encryption
All data encrypted in transit and at rest using AES-256 encryption. Same standard used by banks and government agencies.
Australian Data Centers
All client data stored exclusively in Australian data centers with 24/7 physical security and environmental controls.
Multi-Factor Authentication
Mandatory 2FA for all accounts with support for authenticator apps, SMS, and biometric authentication.
Access Controls
Role-based permissions, audit trails, and automatic session timeouts ensure only authorized access to client data.
Automated Backups
Continuous data backup with point-in-time recovery and geographically distributed backup storage.
24/7 Monitoring
Real-time security monitoring with automated threat detection and incident response capabilities.
Australian privacy compliance
Built from the ground up to meet Australian Privacy Principles and healthcare-specific requirements.
Australian Privacy Principles (APPs)
APP 1: Open and transparent management
Clear privacy practices with accessible privacy policy
APP 6: Use or disclosure
Data used only for authorized healthcare purposes
APP 11: Security of personal information
Reasonable steps to protect against misuse and data breaches
APP 12: Access and correction
Individuals can access and correct their information
Healthcare-Specific Protections
AHPRA Record Keeping
Meets professional standards for clinical record retention
Therapeutic Privilege
Respects clinical confidentiality and therapeutic relationships
Minor and Guardian Consent
Appropriate consent mechanisms for different client groups
Mandatory Reporting
Secure handling of mandatory reporting requirements
Reliable infrastructure you can depend on
Built on enterprise-grade infrastructure with guaranteed uptime and performance.
99.9%
Guaranteed uptime SLA
<100ms
Average response time
15min
Backup frequency
24/7
Security monitoring
Our security practices
Transparency in how we protect your data
Security by Design
Security considerations are built into every feature from the ground up, not added as an afterthought. Regular security reviews and penetration testing ensure ongoing protection.
Employee Training
All team members undergo comprehensive security training and background checks. Access to client data is strictly limited and monitored.
Incident Response
Comprehensive incident response plan with 24/7 monitoring, automated threat detection, and clear communication protocols for any security events.
Ready to trust your practice data with us?
Experience enterprise-grade security designed specifically for Australian healthcare professionals.
Questions about our security? Contact our security team